The Role of Technology in Public Policy Transformation In the Industrial Age 5.0

Eli Apud Saepudin, Gatot Hartoko

Abstract


The Industrial Age 5.0 is characterized by profound technological disruption, significantly changing the social and economic landscape. In this context, the public sector is also undergoing significant transformation. The research method used is descriptive qualitative. This research aims to analyze the role of technology in changing public policy. The results show that technologies such as AI, IoT, and big data have great potential to improve efficiency, transparency, and public participation in the policy-making process. However, the application of technology is also faced with a number of challenges, such as the digital divide and data security. Therefore, a comprehensive strategy is needed to maximize the benefits of technology while addressing the challenges. This study concludes that technology is an important catalyst in modernizing governance and improving the quality of public services.


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