Relationship between Burnout Incidents in Nurses and Their Assigned Work Placement in the Emergency and Outpatient Department at Banten Regional Hospital and Serang Regency Public Hospital 2024

Abstract

Introduction

Burnout is work-related stress condition that has an impact on worker's physical and mental health. This condition has been reported to occur in the nursing profession. Assigned work placement in nursing profession influences a staff's vulnerability to burnout. If burnout not properly treated, it may pose serious impacts on nurses' well-being, quality of patient service and satisfaction. Premises above serve as foundation of the study and observation conducted at Banten Regional Hospital and Serang Regency Public Hospital to find out the relationship between burnout incidents in nurses and their respective assigned work placement in the emergency and outpatient department in 2024.

Method

This type of research was observational analytic with a cross-sectional design on a population of nurses in the emergency department and outpatient department at Banten Regional Hospital and Serang Regency Public Hospital. BAT12 questionnaire used to assess burnout. Respondents who fail to completely fill the questionnaire and have worked at related public hospital for < 6 months be excluded from data collection.

Result

The prevalence of burnout nurses was 21 people (16%) out of 131 total research subjects. From 71 emergency department nurses, 8.5% of them experienced burnout. Meanwhile, from 60 outpatient department nurses, 25% of them experience burnout. Result of chi-square test showed that there was a significant relationship between assigned work placement and the incidence of burnout (p value = 0.01).

Conclusion

Burnout was more common in outpatient department nurses. There was a significant relationship between work placement and the incidence of burnout.

Keywords: Burnout, Nurses, Work Placement, Emergency Department, Outpatient Department, Banten Regional Hospital, Serang Regency Public Hospital.