Difusi Inovasi Pelayanan Program Angkutan Sekolah Gratis (ASG) di Kota Madiun

Merinda Ulfatiyana

Abstract


ABSTRACT

 

The dominance of the use of private vehicles in Madiun often causes traffic jams, especially in the education area at the rush hour. In line with this situation, traffic accidents often occurred especially on a particular lot of students who do not have a driver's license but already drive private vehicles to school. In East Java, the level of traffic accidents and traffic violations are highest in Madiun City, followed by Jember, Jombang. The municipal government of madiun through the department of transportation launched a free school transportation program to suppress accident rates and traffic infraction by students. Free School Transportation Program is an innovation from Madiun City Transportation Agency to provide free school transportation services for students. Therefore, diffusion of innovation or the process of spreading innovation is necessary to raise people's awareness of the Free School Transportation Program. This study aims to determine the diffusion of service innovation for the Free School Transportation Program in Madiun City using 4 (four) important elements of diffusion of innovation by Rogers. The research method is descriptive qualitative method. This research uses in observation, depth interview, and documentation as the data gathering technique, with data sources are informers and documentation. The results of this study indicate that the diffusion of service innovation for the Free School Transportation Program in Madiun City is running quite well and suitable to public service standards.

Keywords: Diffusion of Innovation


Keywords


pelayanan publik

Full Text:

PDF (Indonesian)

References


DAFTAR PUSTAKA

Brown, L. A. 1982. Innovation Diffusion: A New Perpective. New York: Methuen and Co.

Hardiyansyah. 2011. Kualitas Pelayanan Publik: Konsep, Dimensi, Indikator, dan Implementasinya. Yogyakarta: Gava Media.

Miles, M. B., & Huberman, A. M. 2007. Analisis Data Kualitatif. Jakarta: UI-Press.

Rogers, E. M. 1995. Diffusion of Innovation. New York: The Free Press.

Rogers, E. M. 2003. Diffusion of Innovation. New York: The Free Press.

Rusdiana, A. 2014. Konsep Inovasi Pendidikan. Bandung: Pustaka Setia.

Saud, U. S. 2015. Inovasi Pendidikan . Bandung: Alfabeta.

Sugiyono. 2015. Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.

Surjadi. 2009. Pengembangan Kinerja Pelayanan Publik. Bandung

Jurnal Ilmiah

Dibra, M. 2015. “Rogers Theory on Diffusion Of Innovation - The Most Appropiate Theoritical Model in the Study of Factors Influencing the Integration of Suistainability in Tourism Businesses”. Procedia - Social and Behavioral Sciences, 195, 1453-1462.

Ilham, M., Adnan, M. F., & Putri, N. E. 2019. “Evaluasi Pelaksanaan Program Bus Sekolah Gratis oleh UPTD Perhubungan Kecamatan Mandau Kabupaten Bengkalis”. Journal of Multidisciplinary Research and Development, 1(2), 286-294.

Isman, A., & Dagdeviren, E. 2018. “Diffusion of Twitter in Turkey”. The Turkish Online Journal of Educational Technology, 17(4), 1-7.

Kameswara, B., & Wiratomo, H. 2018. “Bus Sekolah sebgaai Pilihan Moda Transportasi di Kota Bandung dari Sisi Preferensi Pelajar sebagai Pengguna”. Jurnal Online Institut Teknologi Nasional, 4(4), 1-11.

Mangara, T. H. 2017. “Kinerja Pelayanan Bus Sekolah Kota Bandung”. Jurnal Planologi Unpas, 4(3), 849-860.

Mazotti, L., Adams, J., Peyser, B., Chretien, K., Duffy, B., & Hirsh, D. A. 2019. “Diffusion of innovation and longitudinal integrated clerkships: Result of the clerkship directors in internal medicine annual survey”. Medical Teacher, 41(3), 347-353. doi:10.1080/0142159X.2018.1472369

Meydora, E. Y. 2019. “Proses Difusi Inovasi E-Agribusiness : Regopantes pada End-User Komoditas Pertanian di Jabodetabek”. Jurnal Komunikasi dan Media, 3(2), 133-149.

Mohammadi, M. M., Poursaberi, R., & Salahshoor, M. R. 2018. “Evaluating the adoption of evidence-based practice using Rogers's diffusion of innovation theory: a model testing study”. Healt Promotion Perspective, 8(1), 25-32. doi:10.15171/hpp.2018.03

Sucahya, M., & Surahman, S. 2017. “Difusi Inovasi Program Bank Sampah (Model Difusi Inovasi Perberdayaan Masyarakat dalam Pengelolaan Bank Sampah Alam Lestari di Kota Serang Provinsi Banten)”. Jurnal Ilmu Komunikasi, 8(1), 63-79.

Syaifurohman, S. 2018. “Penerimaan Masyarakat Terhadap Difusi Inovasi Videotron Pemerintah Kabupaten Pamekasan (Studi Pada Pengunjung Alun-ALun Kabupaten Pamekasan Madura)”. Jurnal Teknik Industri.

Tola, A., & Contini, M. V. 2015. “From the diffusion of innovation to tech parks, business incubators as a model of economic development: the case of "Sardegna Richerce"”. Procedia - Social and Behavioral Sciences, 176, 494-503.

Zamroni, Afifuddin, & Widodo, R. P. 2019. “Kualitas Pelayanan Publik Pada Pelayanan Kependudukan dan Catatan Sipil di Kantor Kelurahan Dinoyo Kecamatan Lowokwaru Kota Malang”. Jurnal Respon Publik, 13(2), 75-82.

Dokumen

Keputusan Menteri Pendayagunaan Aparatur Negara No. 63/KEP/M.PAN /7/2003. Tentang Pedoman Umum Penyelenggaraan Pelayanan Publik.

Peraturan Pemerintah Nomor 18 Tahun 2016 / Peraturan Daerah Kota Madiun Nomor 43 Tahun 2016 tentang kedudukan, susunan organisasi, rincian tugas dan fungsi serta tata kerja Dinas Perhubungan Kota Madiun.

Peraturan Pemerintah Nomor 74 Tahun 2014 tentang Angkutan Jalan.

Peraturan Daerah Nomor 1 Tahun 2019 tentang Rencana Pembangunan Jangka Menengah Daerah (RPJMD) 2018-2023.

Peraturan Direktur Jenderal Perhubungan Darat Nomor : SK.967/Aj.202/DRJD/2007.

Peraturan Menteri Perhubungan Nomor PM.81 Tahun 2011 tentang Standar Pelayanan Minimal Bidang Perhubungan Daerah Provinsi dan Daerah Kabupaten/Kota.

Undang-Undang Nomor¬¬ 22 Tahun 2009 tentang Lalu Lintas dan Angkutan Jalan.

Undang-Undang Nomor 23 Tahun 2014 tentang Pemerintah Daerah.

Undang-Undang Nomor 25 Tahun 2009 Tentang Pelayanan Publik.

Berita Media Cetak Elektronik

Ermawati, R. (Penyunt.). (2019, January). Madiun Pos. Dipetik September 13, 2019, dari madiun.solopos.com: https://webcache.googleusercontent.com/search?q=cache:BJhzvdQYJicJ:https://madiun.solopos.com/read/20190109/516/964060/lakalantas-di-kota-madiun-telan-36-korban-jiwa-pada-2018+&cd=1&hl=id&ct=clnk&gl=id

Jalil, A. (2019, Januari). Solopos.com. Dipetik September 13, 2019, dari www.solopos.com: https://www.solopos.com/bus-sekolah-gratis-pemkot-madiun-baru-layani-330-pelajar-967681

Kurnia, D. (2019, Januari). Republika.co.id. Dipetik Oktober 18, 2019, dari nasional.republika.co.id: https://nasional.republika.co.id/berita/nasional/daerah/pkp3tf335/angka-kecelakaan-di-jatim-turun-6922-persen

Madiun, D. P. (2018, Oktober). dishub.madiunkota.go.id. Dipetik September 13, 2019, dari www.dishub.msdiunkots.go.id: https://dishub.madiunkota.go.id/wp-content/uploads/2018/10/lintasan-angkutan-sekolah-gratis.pdf

Sekolah Kita. (2019). Dipetik November 1, 2019, dari sekolah.data.kemdikbud.go.id: http://sekolah.data.kemdikbud.go.id/index.php/chome/pencarian/

Wulan, E. (2019). Dishub Madiun Uji Coba Bus Sekolah Gratis. Madiun: rri.co.id.




DOI: http://dx.doi.org/10.31506/jap.v11i2.9323

Refbacks

  • There are currently no refbacks.




Copyright (c) 2021 Jurnal Administrasi Publik

 
View My Stats
Free Website Statistics
 
Creative Commons License

Jurnal Administrasi Publik (JAP) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Laboratorium Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik

Universitas Sultas Ageng Tirtayasa Serang, Banten, Indonesia.

Telp: (0254) 280330 ext. 228, Email: [email protected]