The mediation effect of organizational commitment on workload optimization and employee recruitment on employee performance (case study at the BKKBN representative office of Banten Province)

Abstract

The performance achieved by the Banten Province BKKBN Representative from 2018 to 2022 is based on the indicators of decreasing unmet need for family planning, consistently below the set target. This research aims to determine how optimizing workload and employee recruitment affects employee performance and organizational commitment as intervening variables. The sample consisted of 190 family planning instructors, and the data was analyzed using SmartPLS. The results of this research show that the direct influence of optimizing workload and employee recruitment on performance has greater value when compared to the indirect influence or through the mediation of organizational commitment. This provides information that the organization as a work unit needs to focus efforts on directly optimizing workload and employee recruitment, which directly impact employee performance. However, it is still important not to ignore the role of organizational commitment because even though its influence is smaller, it still contributes to the results of improving employee performance, thereby focusing the organization on improving the process of planning, distributing, and evaluating workloads to ensure employees can work effectively and efficiently as well as optimizing employee recruitment strategies. to ensure that employee selection is carried out appropriately by the organization's needs.