Pengaruh Sumber Kredibilitas Dalam Meningkatkan Minat Pembelian Established Brands (Studi Pada Pengguna Kosmetik Di Kota Cilegon)

Risma Dwi Komala, ER Taufik, Lutfi Lutfi

Abstract


Penelitian ini bertujuan untuk mengetahui hubungan antara source credibility attractiveness terhadap purchase intention dengan parasocial interaction sebagai variabel intervening. Penelitian ini menggunakan pendekatan deskriptif kuantitatif. Populasi yang dipilih adalah pengguna kosmetik dari generasi Z di Kota Cilegon. Pengambilan sampel dilakukan dengan menggunakan metode purposive sampling, dan jumlah sampel yang diambil sebanyak 120. Analisis data dilakukan dengan menggunakan Structural Equation Modelling (SEM) dengan menggunakan SmartPLS 3. Hasil penelitian menunjukkan bahwa source credibility attractiveness memiliki pengaruh positif dan signifikan terhadap purchase intention, dan parasocial interaction mampu berperan memediasi dalam menghubungkan source credibility attractiveness dengan purchase intention secara positif dan signifikan.


Keywords


Purchase Intention; Source Credibility Attractiveness; Parasocial interaction

Full Text:

PDF

References


Afshan, G., Khan, S. B., Aslam, I., & Ewaz, L. (2018). The Effect Of Celebrity Endorsement On Customer Purchase Intention: A Comparative Study. Https://Www.Researchgate.Net/Publication/322987493

Aljafari, D. (2019). Examining The Effects Of Parasocial Interaction And Identification With Social Media Influencers On Collaborating Brands.

Ao, L., Bansal, R., Pruthi, N., & Khaskheli, M. B. (2023). Impact Of Social Media Influencers On Customer Engagement And Purchase Intention: A Meta-Analysis. Sustainability (Switzerland), 15(3). Https://Doi.Org/10.3390/Su15032744

Author, C., Zhu, F., & Zhang, X. (2010). Impact Of Online Consumer Reviews On Sales: The Moderating Role Of Product And Consumer. In Source: Journal Of Marketing (Vol. 74, Issue 2). Http://Www.Jstor.Orgurl:Http://Www.Jstor.Org/Stable/20619095http://Www.Jstor.Org/Stable/20619095?Seq=1&Cid=Pdf-Reference#References_Tab_Contents

Fazli-Salehi, R., Jahangard, M., Torres, I. M., Madadi, R., & Zúñiga, M. Á. (2022). Social Media Reviewing Channels: The Role Of Channel Interactivity And Vloggers’ Self-Disclosure In Consumers’ Parasocial Interaction. Journal Of Consumer Marketing, 39(2), 242–253. Https://Doi.Org/10.1108/Jcm-06-2020-3866

Gong, W., & Li, X. (2017). Engaging Fans On Microblog: The Synthetic Influence Of Parasocial Interaction And Source Characteristics On Celebrity Endorsement. Psychology And Marketing, 34(7), 720–732. Https://Doi.Org/10.1002/Mar.21018

Ismagilova, E., Slade, E., Rana, N. P., & Dwivedi, Y. K. (2020). The Effect Of Characteristics Of Source Credibility On Consumer Behaviour: A Meta-Analysis. Journal Of Retailing And Consumer Services, 53. Https://Doi.Org/10.1016/J.Jretconser.2019.01.005

Khan, M. M. (2018). The Effect Of Celebrity Endorsement On Consumer Purchase Intention-Evidence From Q Mobile Linq Advertisement. Https://Www.Researchgate.Net/Publication/322487946

Kim, H., Ko, E., & Kim, J. (2015). Sns Users’ Para-Social Relationships With Celebrities: Social Media Effects On Purchase Intentions. Journal Of Global Scholars Of Marketing Science: Bridging Asia And The World, 25(3), 279–294. Https://Doi.Org/10.1080/21639159.2015.1043690

Lee, J. E., & Watkins, B. (2015). Examining The Influence Of The Youtube Celebrity On Luxury Brand Management: A Parasocial Interaction Approach. Global Fashion Management Conference, 4(4), 514–515. Https://Doi.Org/10.15444/Gfmc2015.04.04.01

Lee, J. E., & Watkins, B. (2016). Youtube Vloggers’ Influence On Consumer Luxury Brand Perceptions And Intentions. Journal Of Business Research, 69(12), 5753–5760. Https://Doi.Org/10.1016/J.Jbusres.2016.04.171

Lou, C., & Yuan, S. (2019). Influencer Marketing: How Message Value And Credibility Affect Consumer Trust Of Branded Content On Social Media. Journal Of Interactive Advertising, 19(1), 58–73. Https://Doi.Org/10.1080/15252019.2018.1533501

Najib. (2023). Influencers Promote Msmes: How Source Credibility And Para-Social Interaction Affect Purchase Intention During The Covid-19 Pandemic. Hong Kong Journal Of Social Sciences, 60(No. 60 Autumn/Winter 2022). Https://Doi.Org/10.55463/Hkjss.Issn.1021-3619.60.61

Ohanian, R. (1990). Construction And Validation Of A Scale To Measure Celebrity Endorsers’ Perceived Expertise, Trustworthiness, And Attractiveness. Journal Of Advertising, 19(3), 39–52. Https://Doi.Org/10.1080/00913367.1990.10673191

Pratama, P. (2021). Pengaruh Parasocial Interaction Pada Minat Pembelian. Ideas: Jurnal Pendidikan, Sosial, Dan Budaya, 7(4), 123. Https://Doi.Org/10.32884/Ideas.V7i4.518

Samarasinghe, H. (2018). Moderating Role Of Consumer’s Gender On Effectiveness Of Celebrity Endorsement Towards Consumer’s Purchasing Intention.

Schimmelpfennig, C. (2019). Fifty Years Of Celebrity Endorser Research: Support For A Comprehensive Celebrity Endorsement Strategy Framework.

Shadah, M. (2021). Social Media Influencers Source Credibility And Product Fit Impact On Customers Purchasing Intentions, Under The Moderating Effect Of Gender, Malaysian Context. Archives Of Business Research, 9(8), 108–124. Https://Doi.Org/10.14738/Abr.98.10645

Shen, H., Zhao, C., Fan, D. X. F., & Buhalis, D. (2022). The Effect Of Hotel Livestreaming On Viewers’ Purchase Intention: Exploring The Role Of Parasocial Interaction And Emotional Engagement. International Journal Of Hospitality Management, 107. Https://Doi.Org/10.1016/J.Ijhm.2022.103348

Siti, T., Mohd, A. T., Shariffadeen, A., Maznina, A., & Manaf, A. (2020). Search Journal Of Media And Communication Research Malaysian Female Users’ Purchase Intentions Of Celebrity-Endorsed Products On Instagram: A Parasocial Interaction Perspective. In Search (Vol. 12, Issue 1). Http://Search.Taylors.Edu.My

Sokolova, K., & Kefi, H. (2020). Instagram And Youtube Bloggers Promote It, Why Should I Buy? How Credibility And Parasocial Interaction Influence Purchase Intentions. Journal Of Retailing And Consumer Services, 53. Https://Doi.Org/10.1016/J.Jretconser.2019.01.011

Weismueller, J., Harrigan, P., Wang, S., & Soutar, G. N. (2020). Influencer Endorsements: How Advertising Disclosure And Source Credibility Affect Consumer Purchase Intention On Social Media. Australasian Marketing Journal, 28(4), 160–170. Https://Doi.Org/10.1016/J.Ausmj.2020.03.002

Wiedmann, K. P., & Von Mettenheim, W. (2020). Attractiveness, Trustworthiness And Expertise – Social Influencers’ Winning Formula? Journal Of Product And Brand Management, 30(5), 707–725. Https://Doi.Org/10.1108/Jpbm-06-2019-2442

Yilmazdoğan, O. C., Doğan, R. Ş., & Altintaş, E. (2021). The Impact Of The Source Credibility Of Instagram Influencers On Travel Intention: The Mediating Role Of Parasocial Interaction. Journal Of Vacation Marketing, 27(3), 299–313. Https://Doi.Org/10.1177/1356766721995973




DOI: http://dx.doi.org/10.48181/jrbmt.v7i1.24081

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Jurnal Riset Bisnis dan Manajemen Tirtayasa

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License

Jurnal Riset Bisnis dan Manajemen Tirtayasa is licensed under a Creative Commons Attribution 4.0 International License