Issue Title
Vol 3, No 2 (2019) Pengaruh Kualitas Pelayanan dan Customer Relationship Management Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Pada Pelabuhan Cigading – PT Krakatau Bandar Samudera) Abstract  PDF
Guntur Arief Budiyanto, Djasuro Surya
Vol 3, No 1 (2019) Mediasi Kepuasan Nasabah Pada Pengaruh Kualitas Pelayanan dan Citra Perusahaan Terhadap Loyalitas (Studi Pada PT. Bank Syariah Mandiri KCP Pandeglang) Abstract  PDF
Eka Cahya Agustiansyah, Edi Rahmat Taufik
Vol 2, No 2 (2018) Pengaruh Kualitas Pelayanan dan Kualitas Produk Terhadap Loyalitas Nasabah Dengan Kepuasan Nasabah Sebagai Variabel Intervening (Studi KasusPada PT Bank Syariah Mu’amalah Cilegon) Abstract  PDF
Rizal Zulkarnain, Agus David Ramdansyah
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