Stress and Work Performance Among Public Servants in Ghana

Ishmael Adams, Solomon Tetteh


The health literature has often emphasized the negative impact of stress on work performance among health workers. However, the impact of stress and its key predictors on work performance among public sector staff in developing countries remains unknown. This study has examined the influence of stress and its main predictors on work performance among public servants in an African country. Using Ghana’s public sector as a case, 157 staff of the Office of the Head of Civil Service (OHCS) and its aligned institutions responded to a self-administered survey. Results indicate that matching income to expenses was the most significant predictor of stress. Also, while stress generally negatively impacted work performance, a minimum level of stress was found to have a positive impact on work performance. The findings reinforce the importance of improved remuneration for reducing work stress towards improved work performance among public sector departments in developing countries.


stress; work performance; public servants.

Full Text:



Abu, A. R. R. (2004). The relationships between job stress, job performance, and social support among hospital nurses.

Bang, S. S., & Kim, I.-O. (2014). Relationship among essentials of fundamental nursing skills performance, stress from work and work capability of new clinical nurses. The Journal of Korean academic society of nursing education, 20(4), 628-638.

Burns, K. N., Sun, K., Fobil, J. N., & Neitzel, R. L. (2016). Heart rate, stress, and occupational noise exposure among electronic waste recycling workers. International Journal of Environmental Research and Public Health, 13(1), 140.

Cooper, C. L., & Marshall, J. (1976). Occupational sources of stress: a review of the literature relating to coronary heart disease and mental ill-health. . Journal of Occupational Psychology, 49(49 ), 11-28.

Dysvik, A., Kuvaas, B., & Buch, R. (2014). Perceived training intensity and work effort: The moderating role of perceived supervisor support. European Journal of Work Organizational Psychology, 23(5), 729-738.

Hegg-Deloye, S., Brassard, P., Jauvin, N., Prairie, J., Larouche, D., Poirier, P., . . . Corbeil, P. (2014). Current state of knowledge of post-traumatic stress, sleeping problems, obesity and cardiovascular disease in paramedics. Emergency Medicine Journal, 31(3), 242-247.

Hill, E. J., Hawkins, A. J., Ferris, M., & Weitzman, M. (2001). Finding an extra day a week: The positive influence of perceived job flexibility on work and family life balance. Family relations, 50(1), 49-58.

Kinicki, A., & Kreitner, R. (2007). Organizational Behavior. New York, NY: McGraw-Hill.

Kortum, E., & Leka, S. (2014). Tackling psychosocial risks and work-related stress in developing countries: The need for a multilevel intervention framework. International Journal of Stress Management, 21(1), 7.

Lee, J. S., & Akhtar, S. (2007). Job burnout among nurses in Hong Kong: Implications for human resource practices and interventions. Asia Pacific Journal of Human Resources, 45(1), 63-84.

Lindegård, A., Larsman, P., Hadzibajramovic, E., & Ahlborg, G. (2014). The influence of perceived stress and musculoskeletal pain on work performance and work ability in Swedish health care workers. International archives of occupational environmental health, 87(4), 373-379.

Mustafa, M., Illzam, E., Muniandy, R., Hashmi, M., Sharifa, A., & Nang, M. J. J. o. D. (2015). Causes and prevention of occupational stress. Journal of Dental Medical Sciences, 14(11), 98-104.

Pawar, A. A., & Rathod, J. (2007). Occupational stress in naval personnel. Medical Journal Armed Forces India, 63(2), 154-156.

Pflanz, S. E., & Ogle, A. D. (2006). Job stress, depression, work performance, and perceptions of supervisors in military personnel. Military medicine, 171(9), 861-865.

Razak, M., Yusof, N. M., Azidin, R. A., Latif, M., & Ismail, I. (2014). The impact of work stress towards work life balance in Malaysia. International Journal of economics, commerce management, 2(11), 1-16.

Thielmann, B., Zavgorodnii, I., Zub, K., & Böckelmann, I. (2021). The perception of stress, behavior in stressful situations and mental health of bank employees within a German-Ukrainian comparative study. Int. J. Occup. Med. Environ. Health, 35, 1-14.

Topcic, M., Baum, M., & Kabst, R. (2016). Are high-performance work practices related to individually perceived stress? A job demands-resources perspective. The International Journal of Human Resource Management, 27(1), 45-66.

Wazqar, D. Y. (2019). Oncology nurses’ perceptions of work stress and its sources in a university‐teaching hospital: A qualitative study. Nursing Open, 6(1), 100-108.

Windle, M., Haardörfer, R., Getachew, B., Shah, J., Payne, J., Pillai, D., & Berg, C. J. (2018). A multivariate analysis of adverse childhood experiences and health behaviors and outcomes among college students. Journal of American college health, 66(4), 246-251.

Yin, R. K. (2013). Case study research: Design and methods: Sage publications.



  • There are currently no refbacks.

Recent Issues

⟨Upcoming Issues⟩

Recent Issues

Volume 6, Issue 2: (2021)

 Volume 6, Issue 1: (2021)

 Volume 5, Issue 2: (2020)

Volume 5, Issue 1: (2020)

Volume 4, Issue 2 (2019)

                                                                                                                View My Stats
Creative Commons License

Journal of Governance is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Copyright © 2019 Journal of Governance. All rights reserved.