The Power of Employee Voice: A Key to Building a Culture of Ethics and Engagement in the Workplace

Kazeem Adebayo Oladimeji

Abstract


This study investigated the relationship between employee voice, ethical behaviour, employee commitment, and engagement in the public service. Using a purposive sampling technique of 125 employees as samples from five selected ministries and agencies in the Kwara State Civil Service in Nigeria, a questionnaire was administered and analysed using Structural Equation Modelling—Partial Least Squares (SEM-PLS). The study found that employee voice positively influenced ethical behaviour, employee commitment, and employee engagement. Ethical behaviour, in turn, had a positive effect on employee commitment and engagement. The study also revealed that employee commitment partially mediated the relationship between employee voice and employee engagement. The results suggest that empowering employees to speak up and provide feedback on ethical issues can lead to a greater sense of commitment and engagement. The study recommends that organisations prioritise ethical behaviour and integrity in their operations, provide training and support to help employees feel more comfortable speaking up, and create a culture of transparency and accountability. The study also highlights the importance of promoting employee commitment to improve employee engagement through professional development opportunities, recognition and rewards, and a supportive work environment.


Keywords


Employee Voice; Ethical Behaviour; Employee Engagement; Employee Commitment; Public Service

Full Text:

PDF 1-12

References


Abu-Shamaa, R., Al-Rabayah, W. A., & Khasawneh, R. T. (2015). The effect of job satisfaction and work engagement on organizational commitment. IUP Journal of Organizational Behavior, 14(4).

Afsar, B., Maqsoom, A., Shahjehan, A., Afridi, S. A., Nawaz, A., & Fazliani, H. (2020). Responsible leadership and employee's proenvironmental behavior: The role of organizational commitment, green shared vision, and internal environmental locus of control. Corporate Social Responsibility and Environmental Management, 27(1), 297-312.

Akinwale, O. E. (2019). Employee voice: Speaking up in organisation as a correlate of employee productivity in oil and gas industry: An empirical investigation from Nigeria. Serbian Journal of Management, 14(1), 97-121.

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of vocational behavior, 49(3), 252-276.

Asaari, M., Desa, N. M., & Subramaniam, L. (2019). Influence of salary, promotion, and recognition toward work motivation among government trade agency employees. International Journal of Business and Management, 14(4), 48-59.

Biddison, E. L. D., Paine, L., Murakami, P., Herzke, C., & Weaver, S. J. (2016). Associations between safety culture and employee engagement over time: a retrospective analysis. BMJ quality & safety, 25(1), 31-37.

Bin, A. S., & Shmailan, A. (2015). The relationship between job satisfaction, job performance and employee engagement: An explorative study. Issues in Business Management and Economics, 4(1), 1-8.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of management, 31(6), 874-900.

Farndale, E., Van Ruiten, J., Kelliher, C., & Hope‐Hailey, V. (2011). The influence of perceived employee voice on organizational commitment: An exchange perspective. Human Resource Management, 50(1), 113-129.

Hameed, A., & Waheed, A. (2011). Employee development and its affect on employee performance a conceptual framework. International journal of business and social science, 2(13), 224-229.

Hasnas, J. (2013). Whither stakeholder theory? A guide for the perplexed revisited. Journal of Business Ethics, 112, 47-57.

Iloekwe, U. (2022). Factors Influencing The Quality Of Direct Employee Voice Mechanisms In Small And Medium Enterprises: A Case Study Of Nigeria London South Bank University].

Jena, L. K., Bhattacharyya, P., & Pradhan, S. (2017). Employee engagement and affective organizational commitment: Mediating role of employee voice among Indian service sector employees. Vision, 21(4), 356-366.

Jeni, F. A., Mutsuddi, P., & Das, S. (2020). The impact of rewards on employee performance: a study of commercial banks in Noakhali Region. Journal of Economics, Management and Trade, 26(9), 28-43.

Jiang, H., & Men, R. L. (2017). Creating an engaged workforce: The impact of authentic leadership, transparent organizational communication, and work-life enrichment. Communication Research, 44(2), 225-243.

Klopotan, I., Aleksić, A., & Vinković, N. (2020). Do business ethics and ethical decision making still matter: Perspective of different generational cohorts. Business Systems Research: International Journal of the Society for Advancing Innovation and Research in Economy, 11(1), 31-43.

Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees. International Journal of Contemporary hospitality management.

Men, L. R., & Stacks, D. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324.

Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40(6), 1453-1476.

Morrison, E. W. (2023). Employee voice and silence: Taking stock a decade later. Annual review of organizational psychology and organizational behavior, 10.

Oladimeji, K. A., & Abdulkareem, A. K. (2022). Ethical Leadership and Employee Performance in the Public Sector: The Mediating Effects of Motivation and Satisfaction. Jurnal Studi Pemerintahan, 13(2).

Oruh, E. S., & Mordi, C. (2016). Authenticity of Employee Voice Channels: A Critical Discourse Analysis of Nigeria’s Banking and ICTs Sectors. 30th Annual Conference of the British Academy of Management: BAM 2016,

Oyedele, S. O., Osezua, E. M., Abdulkareem, A. K., & Ishola, A. A. (2017). Local Government Administration and National Development in Nigeria: Challenges and Prospects. Ilorin Journal of Human Resource Management, 1(1), 13.

Reynolds, S. J., Schultz, F. C., & Hekman, D. R. (2006). Stakeholder theory and managerial decision-making: Constraints and implications of balancing stakeholder interests. Journal of Business Ethics, 64, 285-301.

Sawad, A. B., & Andrews, K. (2021). General Theory of Marketing Ethics and Unethical Behavior in the Pharmaceutical Industry Field. International Journal of Pharmaceutical Research & Allied Sciences, 10(3).

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3, 71-92.

Shareef, R. A., & Atan, T. (2018). The influence of ethical leadership on academic employees’ organizational citizenship behavior and turnover intention: Mediating role of intrinsic motivation. Management Decision.

Shiau, W.-L., & Luo, M. M. (2012). Factors affecting online group buying intention and satisfaction: A social exchange theory perspective. Computers in Human Behavior, 28(6), 2431-2444.

Treviño, L. K., Weaver, G. R., & Reynolds, S. J. (2006). Behavioral ethics in organizations: A review. Journal of management, 32(6), 951-990.

Weatherly, N. L. (2021). The ethics of organizational behavior management. Journal of Organizational Behavior Management, 41(3), 197-214.

Zheng, Y., Graham, L., Farh, J.-L., & Huang, X. (2021). The impact of authoritarian leadership on ethical voice: A moderated mediation model of felt uncertainty and leader benevolence. Journal of Business Ethics, 170, 133-146.

Zhu, W., May, D. R., & Avolio, B. J. (2004). The impact of ethical leadership behavior on employee outcomes: The roles of psychological empowerment and authenticity. Journal of Leadership & Organizational Studies, 11(1), 16-26.




DOI: http://dx.doi.org/10.31506/jog.v9i1.19766

Refbacks

  • There are currently no refbacks.


Recent Issues

⟨Upcoming Issues⟩


Recent Issues

Volume 6, Issue 2: (2021)

 Volume 6, Issue 1: (2021)

 Volume 5, Issue 2: (2020)

Volume 5, Issue 1: (2020)

Volume 4, Issue 2 (2019)

  
                  
                                                                                                                View My Stats
 
Creative Commons License

Journal of Governance is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
  
Copyright © 2019 Journal of Governance. All rights reserved.