Konflik Peran Ganda Dan Manajemen Stres Kerja Karyawan Wanita Di PT Krakatau Steel (Persero) Tbk

Afif Widiyanto, Fauji Sanusi

Abstract


The dual role experienced by female employees can create stress which, if it happens continuously, will interfere with employee productivity and performance in the company. This study aims to determine the effect of work family conflict on employee performance through job stress management as an intervening variable and social support as a moderating variable. The research was conducted on women employees at PT Krakatau Steel (Persero) Tbk with a total sample of 100 people. The data analysis in this study used the Structural Equation Modeling approach which was processed by SmartPLS program. From the research conducted, it is concluded that 1) work family conflict has a positive and significant effect on employee performance, 2) work family conflict has a positive and significant effect on work stress management, 3) job stress management has a positive and significant effect on employee performance, 4) social support does not moderate the relationship of work family conflict to job stress management, 5) social support weakens the relationship of work family conflict to employee performance.

Keywords


Work Family Conflict; Work Stress Management; Employee Performance and Social Support

Full Text:

PDF

References


Almasitoh, U. 2011. Stres kerja ditinjau dari konflik peran ganda dan dukungan sosial pada perawat. Jurnal Psikologi Islam (8).

Apollo & Andi Cahyadi. 2012. Konflik Peran Ganda Perempuan Menikah yang Bekerja Ditinjau dari Dukungan Sosial Keluarga dan Penyesuaian Diri. Jurnal Ilmiah Psikologi. Universitas Katolik Widya Mandala Madiun.

Asfahyadin., Nofal., Taufik., Sabara., Rosmawati. 2017. The Influence of Work Family Conflict and Work Stress on Employee Performance. International Journal of Management and Applied Science Volume 3 Issue 2

Bellavia, G & Frone, M. 2013. Work-family conflict. Handbook of Work Stress. Sage Publications: Thousand Oaks

Cahyani dan Frianto. 2019. Peran Dukungan Sosial Terhadap Stres Kerja Sebagai Peningkatan Kinerja Karyawan. Jurnal Ilmu Manajemen Vol 7 No 3

Canu, S. 2012. The relationship between occupational stress, job satisfication, and work family conflict among employees of different proffesion. Script. Department of Psychology, DBS School of Arts

Efeoglu dan Ozcan. 2013. Work-Family Conflict and Its Association with Job Performance and Family Satisfaction among Physicians. Australian Journal of Basic and Applied Sciences 7(7):43-48

Faleel, S., Tam, C., Lee, T., Har, W., & Foo, Y. 2012. Stress, perceived social support, coping capability and depression: A study of local and foreign students in the malaysian context. International Journal of Social and Human Sciences, 6, 8-14.

Fathoni, Abdurrahmat. 2014. Organisasi dan Manajemen Sumber Daya Manusia. Jakarta: Rineka Cipta

Ferdinand, Augusty. 2017. Metode Penelitian Manajemen Untuk Skripsi, Tesis dan Disertasi. Semarang: Universitas Diponegoro.

Flinchbaugh, Carol; Luth, Matthew T.; Li, Pingshu, 2015, A challenge or a hindrance? Understanding the effects of stressors and thriving on life satisfaction. International Journal of Stress Management, Vol 22 (4)

Geroda dan Puspitasari. 2017. The Impact of Work-Family Conflict Toward Job Performance –The Case of External Auditor. 3rd Accounting Bussines Conference.

Ghozali, Imam dan Hengky Latan. 2014. Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Semarang: Universitas Diponegoro.

Halbesleben, J. 2010. Spousal support and coping among married coworker: Merging the transaction stress and conversation of resouces models. International Journal of Stres Management, 17(4).

Hersey, P & Blanchard, K. H, 2014, The Management of Organizational Behavior, 4 th ed. Englewood Cliffs, NJ: Prentice Hall

Jamadin, Mohammad., Sharkawi dan Noordin., 2015. Work - Family Conflict and Stress: Evidence from Malaysia. Journal of Economics, Business and Management, Vol. 3, No. 2

Julvia, Cristine. 2016. Pengaruh Stres Kerja Dan Konflik Kerja Terhadap Kinerja Karyawan. Jurnal Ilmiah Manajemen Bisnis, Vol. 16, No. 1

Juwita dan Arintika. 2018. Dampak Konflik Peran Terhadap Stres dan Kepuasan Kerja Karyawan PT. Jombang Intermedia Pers (Jawa Pos Radar Jombang). Jurnal Manajemen Indonesia (Vol. 18(2)

Khan, A., & Achour, M. 2011. Social support and religiousity as coping strategies for reducing job stress. International Conference on Business and Economics Research, 1. IACSIT Press, Kuala Lumpur, Malaysia.

Kinnunen, Ulla; Rantanen, Johanna; de Bloom, Jessica; Mauno, Saija; Feldt, Taru; Korpela, Kalevi, 2016, The role of work–nonwork boundary management in work stress recovery. International Journal of Stress Management, Vol 23(2)

Kusumawardani., Suprayitno dan Utami. 2014. Pengaruh Konflik Peran, Konflik Pekerjaan-Keluarga Dan Pekerjaan Berlebih Terhadap Kinerja Karyawan PT Air Mancur di Wonogiri. Jurnal Ekonomi dan Kewirausahaan Vol. 14, No. 2

Lambert., Minor & Hougan. 2016. Social support’s relationship to correctional staff job stress, job involvement, job satisfaction, and organizational commitment. Psychology The Social Science Journa

Lukman. 2017. Manajemen Stres Kerja Pengusaha Untuk Meningkatkan Kinerja Perusahaandi Industri Batik Laweyan Surakarta. Universitas Muhamadiyah Surakarta Volume 2, Nomor 1

Majekodunmi, Adala. 2017. Work-family-conflict and Family-Work-Conflict as Correlates of Job Performance Among Working Mothers: Implications for Industrial Social Workers. African Journal of Social Work Vol 7 No 1

Mashara, Suci Larasati. 2016. Pengaruh Konflik Peran Ganda (Work Family Conflict) dan Stres Kerja Terhadap Kinerja Karyawan Wanita di PT Pos Indonesia (Persero) Bandung Pada Divisi Sub Direktoran SDM. Prosiding Manajemen Vol 3 No 2

Morimoto, Hiroshi; Shimada, Hironori, 2015, The relationship between psychological distress and coping strategies: Their perceived acceptability within a socio-cultural context of employment, and the motivation behind their choices. International Journal of Stress Management, Vol 22(2),

Olaimat, Daifallah. 2017. The Moderating Effect of Organizational Support on the Relationship between Job Stress and Employee Performance. European Journal of Business and Management

Putri, S. 2011. Hubungan dukungan sosial terhadap stres kerja pada karyawan balai besar wilayah sungai pemali juana semarang. Jurnal Ilmiah Informatika 2(1)

Riana., Wiagustini., Dwijayanti dan Rihayana. 2018. Managing Work-Family Conflict and Work Stress through Job Satisfaction and Its Impact on Employee Performance. Jurnal Teknik Industri, Vol. 20, No. 2,

Rusinta., Harsono., Maryati. 2013. Pengaruh Konflik Peran Ganda Terhadap Kinerja Pegawai Wanita Dengan Stres Kerja Sebagai Variabel Pemediasi Di Dinas Pendapatan Pengelolaan Keuangan Dan Aset Kabupaten Kulon Progo. Jurnal Ilmiah Universitas Muhamadiyah Yogyakarta Vol. IV No.1

Sarafino, Edward & Smith. 2011. Health psychology: biopsychosocial interaction. New York: John Wiley & Sons, Inc.

Satoto dan Ayuningtyas. 2016. Pengaruh Stres Kerja Terhadap Kinerja Pegawai Pada Dinas Pariwisata Dan Kebudayaan Provinsi Jawa Barat. e-Proceeding of Management: Vol.3, No.3 Universitas Telkom

Shein & Chen. 2012. Sources of Work-Family Conflict: a Sino-US Comparison of The Effect Of Work and Family Demands. Academy Management Journal, Vol 43, No.1, 24-150

Siahaan, Elisabeth. 2018. Evaluating The Effect of Work-Family Conflict and Emotional Intelligence in Workplace: Review to Increase Employee’s Performance. IOP Conference Series Earth and Environmental Science 126(1):012100

Somroo., Breitenecker., Shah. 2018. Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction. South Asian Journal of Business Studies Volume 7 Issue 1

Szabo, Agnes; Ward, Colleen; Jose, Paul E., 2016, Uprooting stress, coping, and anxiety: A longitudinal study of international students. International Journal of Stress Management, Vol 23(2)

Triyono dan Prayitno. 2017. Pengaruh Konflik Peran Dan Ambiguitas Peran Terhadap Stres Kerja Dan Kinerja Pegawai Dinas Penerangan Jalan Dan Pengelolaan Reklame Kota Semarang. Jurnal Penelitian Ekonomi dan Bisnis, 2 (2)

Warokka, Ari and Ika Febrilia. 2015. Work-Family Conflict and Job Performance: Lesson from a Southeast Asian Emerging Market. Journal of Southeast Asian Research Vol. 2015 DOI: 10.5171/2015.420802

Widarta. 2019. Pengaruh Stres Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Operator Pddikti di Lldikti Wilayah V Yogyakarta. Jurnal Perilaku dan Strategi Bisnis Vol.7 No.2 Universitas Mercubuana.

Wirakristama. 2014. Analisis Pengaruh Konflik Peran Ganda (Work Family Conflict) Terhadap Kinerja Karyawan Wanita pada PT Nyonya Meneer Semarang dengan Stres Kerja Sebagai Variabel Intervening. Jurnal Universitas Diponegoro

Yadav dan Sikarwar. 2018. Job Stress, Stress Management And Employee Performance: Case Of Bank Employees. Shri Param Hans Education & Research Foundation Trust




DOI: http://dx.doi.org/10.48181/jrbmt.v5i1.11546

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Jurnal Riset Bisnis dan Manajemen Tirtayasa

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License

Jurnal Riset Bisnis dan Manajemen Tirtayasa is licensed under a Creative Commons Attribution 4.0 International License